The Abu Dhabi Pension Fund has won five awards for excellence and best practice in the fields of quality of service, digital transformation and business continuity, retiring from the International Social Security Association “ISA”.

This success culminates in the Fund’s efforts and its continued efforts to provide pension services in line with the highest international standards, in which it wins the Finance and Eligibility Award with special accolades: the Abu Dhabi Smart Phone Application Program. Pensions ”and the Smart Contributions Program. The fund wins the Eligibility and Eligibility Award for each: Digital Transformation processes based on customer experience, awarded for best practices in achieving digital transformation processes in the provision of pension services. The “Connect” internal communication channel project is the best practice for enhancing communication between the task force when implementing internal communication and long-distance work, as well as the award for digital maturity and business continuity during the Covid-19 epidemic.

With the participation of top speakers from various regional and international organizations, the announcement of the fund winning five awards came on the heels of an international social security forum held almost exclusively through a digital platform dedicated to the event. Discuss the most important trends and developments in social security in the Asia-Pacific region in recent years and highlight key priorities and innovative solutions for Asia and the Pacific Social Security practices.

During the conference, the Fund reviewed its experience in developing a modern data-based communication system, and Fatima Al-Sharqi, the Foundation’s Director of Corporate Communications, outlined the most important steps taken by the Fund to develop this system. The most important techniques used in this shed light on how finance has changed from relying on traditional methods. Awareness of the law and pension system for various groups and age groups in the Emirate of Abu Dhabi.

Al-Sharqi concluded the contribution of the Fund by reviewing the most important growth results and outcomes achieved by the Fund since the adoption of the new strategy.

For his part, the General Manager of the Fund, Kalaf Abdullah Al Hammadi, confirmed that winning prizes is the pinnacle of the Fund’s efforts to improve and enhance services and to devise innovative plans and schemes in line with the aspirations of the wise leadership to improve the government. The services and the international rewards won by the fund to reach them to the highest global levels are the best in regional and global pension practices, emphasizing the position of the United Arab Emirates and Abu Dhabi.

The International Social Security Association (ISSA) is a leading international organization founded in 1927 under the auspices of the International Labor Organization (ISSA). Provides support. .

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