DUBAI, July 17, 2021 (WAM) – Dubai Customs has partnered with the UAE region, DA World, a key facilitator of smart trade to improve the cargo loading and export process from Jebel Ali Port. / Entry Certificates An average of 700 documents are stamped at the customer service center, representing more than 250,000 documents per year.

The automation of the exit certificate saves time and money on the process of submitting refund claims to Dubai Customs and further speeds up the export of all types of goods.

Ahmed Mahaboob Musabih, Director General of Dubai Customs, said: “We are pleased to launch the Exit / Entry Certification Automation initiative in collaboration with DP World, which is part of Dubai Customs plans to automate customs procedures and automation. Technology to support business operations and reduce customer time and costs in order to improve Dubai’s global business position. Our goal is to achieve the vision of the Vice President, Prime Minister and Governor of Dubai, His Highness Sheikh Mohammed bin Rachard Al Maktoum, to increase Dubai’s foreign trade to AED2 trillion in the coming years. ”

Muasbih added: “The COVID-19 epidemic has proven the suitability of the digital switchgear to ensure the continuity of the business and supply chain by helping to overcome the challenges of global locking and maintaining the efficiency of business operations. Inventory. According to Dubai Customs for promoting electronic conversion, the new initiative will increase exports of all types of goods by expediting the submission of refund requests as customers. We want to provide all our services with Dubai’s paperless strategy using simple and paperless customer support. Leading R.S.

DP World – United Arab Emirates and Jafsa Regional CEO and General Manager Abdullah bin Tamitan said: “Automation of exit / entry services with Dubai Customs will play a key role in mitigating unprecedented challenges in the supply chain due to COVID-19. We believe that this transformation will be paramount in the business world as it will help reduce operational barriers and related costs while creating a safer and more secure environment. In addition, we were pleased to receive this initiative during a pilot session where our ultimate goal is to provide satisfactory services to our customers.

Ben Domithan added, “TP World has always been at the forefront of digital innovation in the UAE region. Whether it is our technologically advanced shopping and logistics hub or this new initiative that will revolutionize the export of goods and add value to the supply chain. In addition, we continue to support Smart Dubai’s paperless strategy, which aims to digitize 100% internal processes and customer – based services starting this year. ”

This initiative will expedite the refund process as customers will be able to submit refund requests as soon as the departing ships are loaded. The waiting time for submission of physical documents has been removed.

Translated by: Mervat Mahmood.

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