Al-Duwaijri: Our leadership in the digital landscape of the banking sector ensures the success of our strategy.

Global Finance presented Boubian with the World's Best Islamic Bank Award for Digital Banking Services

In 2023, Boubyan Bank achieved many more achievements and successes by introducing many banking products, services and solutions, which helped it to receive many local, regional and international awards, confirming its leadership and the strength of the strategy it followed. years.
Abdullah Al-Tuwaijri, CEO of Private, Personal and Digital Banking, said: “At Boubian, we are keen to embrace the concept of innovation and diversity in one business sector, rather than covering different business sectors. So, we can. Winning 22 awards in the current year proves our leadership at both the local and regional levels.” Global”.
For his part, Abdullah Al-Mujem, Head of Private Banking and Personal Banking Services, said: “Our latest offering of various services and products confirms our closeness to our customers and we are keen to offer special levels and provide them with a unique bank that meets their needs and keeps pace with their aspirations. experience.”

Being at the forefront of digital technology
A series of awards were presented in 2023 to recognize the Bank's excellence in developing its business platform and products to meet the aspirations and needs of customers and always stay close to them. Leadership in digital transformation processes, excellence in social responsibility and strong performance in addition to leadership and market value in supporting entrepreneurs and companies.
On the digital level, Global Finance International crowned Boubian with a collection of prestigious awards for 2023, namely: “Best Islamic Bank in the World in Digital Banking Services Award for the ninth consecutive year”, “Best Islamic Bank in Kuwait in Digital Banking Services” and “Best in Kuwait in Digital Banking Services” Islami Bank” Award. In the same category as “Best in the Middle East”, in addition, “Best Bank in Digital Banking Services for Small and Medium Enterprises in Kuwait” award.
Euromoney International awarded Boubyan the “Best Islamic Banks for Digital Transformation” and “Best in Digital Solutions” awards in Kuwait due to its growing digital customer base, with more than 95% of the bank's customers using the bank. Digital channels.
Boubyan continues to be number one in customer service in Kuwait, receiving two awards from “Service Hero”, an international organization specializing in measuring customer satisfaction, as the best Islamic bank in customer service since 2010 for the thirteenth consecutive year. , and customer service excellence at the level of all economic sectors in Kuwait.

Financial indicators
and market shares
Reflecting its success in achieving consistent growth in various financial indicators, market shares and outstanding performance, the Bank was awarded the Best Islamic Bank Award for Private Banking in the World and the Best Islamic Bank Award in Kuwait. , and the success of its vision aimed at improving its customer base.
Boubyan succeeded in reaching a new record by entering the Global Finance Foundation's list, where it ranked first as the safest Islamic financial institution in Kuwait and second in the Gulf. 10 Safest Banks in the Middle East Region
It won the “Best Islamic Bank in Social Responsibility” Award by Global Finance for its important social role in supporting various sectors and sections of the society and for pursuing its plans for sustainable development to serve the society. .
At the corporate sector level, Boubyan won the World's Best Islamic Institution award from Euromoney International, and confirmed its leadership in capturing a share of the Kuwaiti market in corporate financing, in addition to the Best Bank award. Kuwait in banking services for small and medium enterprises.

Advanced Digital Services
In the current year, Boubyan introduced a set of innovative solutions through the Bank's application for individuals and companies, such as the “Kasta” service for customers holding credit cards with a full payment system. Easier periods are between 3 and 6 months.
Boubyan is also unique in its new prepaid “Dazza” card offering, offering innovative solutions to prospective wedding customers.
The Bank introduced a new service “Dejury Savings” which has been welcomed and appreciated by many of our customers as it encourages savings.
A new “Automatic Card Recharge” service has also been launched, which makes it easy for the customer to automatically top up their credit, prepaid and digital cards once they reach a certain balance without the need to manually top up the recharge amount.
Launched innovative digital solutions to drive economic and business growth for corporate clients such as a smart platform for supply chain financing and a new suite of services for corporate credit cards (Boubyan Visa Platinum).

“NOMO BANK”
and spread across the Gulf
Nomo Bank, a digital bank from London and the Middle East bank that joined Boubyan Bank Group this year, introduced new products and services alongside major financial institutions such as a new joint venture with Abu Dhabi Commercial Bank and Al. Hilal Digital Bank innovates Nomo through ADCB – Nomo and Al Hilal – Nomo apps to provide UAE resident customers with opportunities to benefit from the bank's services and solutions.