Apple has launched an intense advertising campaign to boost sales of the iPhone 13, which was launched several months ago, which some have described as the answer to the “pink screen” flaw.

Many users have reported problems with the new iPhone 13 phones, where their phone screens appear approximately pink, making it impossible to use the phone without restarting it.

And the American giant has released more than one new ad for the phone through its official YouTube channel, and focused on the many strengths of the new phone.

Apple has also highlighted some of its features, such as ceramic shield glass durability and longer battery life, through new promotional ads for the phone.

Before the iPhone 13, the iPhone 12 was the first iPhone to feature a glass ceramic shield, which was made of nanoseramic crystals to resist accidental damage.

Apple was expected to update the ad campaign for the iPhone 13 as it also features a durable ceramic glass.

The first teaser was a short film released on the company’s Run Run’s YouTube channel.

https://www.youtube.com/watch?v=QuMWSrJyt3o

The second ad, called “Doin ‘Laps”, promotes extended battery life for iPhone 13 models.

https://www.youtube.com/watch?v=pJIKPzZTJXM

New problem

At the same time, Chinese reports revealed a storm of recent complaints about the issue of the appearance of the pink screen on the iPhone 13 (iPhone 13).

The pink screen issue also affects the iPhone 13 Pro and iPhone 13 Pro Max phones.

Apple’s answer

This number of complaints demanded an official response from the customer service of the American company Apple, which manufactures the popular smartphone.

According to Kissina, customer complaints about the pink screen problem on the iPhone 13 devices could not be resolved by resetting the phone or updating the system.

Also, there are complaints that the pink screen is accompanied by other random issues such as flashing (delay), flashback, automatic restart and other issues.

For its part, Apple’s official customer service said it “did not receive any notifications that this was a problem with the device, but that this usually happens when the system crashes”.

This statement implies that Apple implicitly acknowledges that the problem is software.

According to Kichina, Apple has recommended that users back up their data and upgrade to the latest operating system.

Pink screen

However, when examining images posted by many Netizens, when the pink screen appears on the iPhone 13, it does not fill the screen, but the system level bar icons and other information remain on the screen.

A bug in the operating system software is more likely to cause this problem, and Apple is likely to fix the problem with an update coming soon.

Unfortunately, Apple did not say when the update would be released. However, the iOS 15.3 update is currently being tested and will include a solution for the Safari vulnerability.

But it is not possible to say whether this update will fix the pink screen issue.

And one of the users, in the forum for Apple users, according to 9to5mac, his iPhone 13 Pro screen turned pink and began to crash approximately.