His Excellency Saeed Mohammed Al Tayer, Managing Director and Chief Executive Officer of Dubai Electricity and Water Authority, told Al Bayan that the authority’s advanced infrastructure for smart water meters, the meter, was able to identify 1.68 million water leaks after 34 thousand 70 faults. and 13,297 cases of overload in the last 10 years. In the last 6 months, it has achieved a total savings of about 590.5 million dirhams for customers.

As part of the “Smart Life” initiative, the “Notification of Excess Water Consumption” service enables customers to detect any leakage in water lines after the meter, as the smart meter system sends instant notifications to the customer if any is detected. An unusual increase in consumption, so he can take the initiative to inspect the connections, repair any leaks in the interior and water lines, which contributes to stopping waste and reducing costs for customers.

His Excellency Saeed Al Thayer said: “At DEWA, ​​we are working in line with the vision of smart leadership to make Dubai the happiest and smartest city in the world. Smart meters are considered the backbone of a smart grid and one of the pillars of smart transformation, increasing operational efficiency and reducing the rate of waste.

Smart Grid is a key component of the Commission’s strategy to develop advanced infrastructure to manage facilities and services through smart, interconnected systems that rely on disruptive technologies and the latest technologies of the fourth industrial revolution such as artificial intelligence, robotic aircraft, blockchain, etc. Technology, Internet of Things and others. Smart grid is considered as one of the most important factors for success. As smart cities ensure continuity and availability of integrated and connected services round the clock.”

Integrated strategy

He added: “We have an integrated strategy for smart grids with investments of 7 billion dirhams, which will be completed in short, medium and long-term phases until 2035. The strategy includes several projects, the main ones being electricity and water consumption data, asset management, big data and advanced infrastructure to measure others.”

The “Smart Utilities through Smart Meters and Networks” initiative is one of the initiatives launched by the Authority to achieve the “Smart Dubai” initiative, which aims to make Dubai the smartest and happiest city in the world. It offers smart meters.

In addition to its role in intelligent change, raising operational efficiency and reducing the percentage of water loss, it has many advantages for customers, and allows them to proactively and digitally monitor, manage and control their consumption without referring to the commission, which contributes to the improvement. Consumption efficiency and resource sustainability.

He continued: “The Authority’s efforts to develop smart and advanced infrastructure in line with high international standards have doubled from 200,000 meters in January 2016 to 2 million and 100,000 meters now.

All traditional meters for electricity and water have been converted into smart meters in Dubai and smart meters offer many benefits to customers to control their consumption in advance and digitally without reference to the authority. meters remotely every 15 minutes.” .

Secure system

His Excellency Saeed Al Tayer explained that smart meter data management is done through a secure and fully automated infrastructure that allows the authority’s customers to automate meter reading information and receive information about their consumption patterns so that they can monitor, manage, and advance and digitalize their consumption anytime and anywhere. Control method.

Customers are notified via SMS through the “High Water Consumption Notification” service, monitoring potential leaks for quick repairs and reducing waste, contributing to resource sustainability and environmental protection.

Innovative solutions

His Excellency Saeed Al Dyer pointed out that the Authority has developed a number of innovations based on artificial intelligence technology to improve the efficiency of operational processes in the water network in Dubai and to promptly monitor, isolate and repair cyber-attacks, leaks and outages. These innovative solutions also work to predict malfunctions of smart meters and pumps based on sensor data.

It will improve the competitive capabilities of the Emirate of Dubai, support the Authority’s ongoing efforts to reduce carbon emissions, automate notifications sent to customers in the event of water leaks at properties, and continue to outperform elites. Among several indicators European and American companies, in 2022, the percentage of losses in water transmission and distribution networks will be 4.5%, compared to 15% in North America.